Privacy Policy
Meridian HQ, LLC · themeridianhq.com · Last Updated: [insert date]
This Privacy Policy describes how Meridian HQ, LLC ("we," "us," or "Company") collects, uses, and shares your personal information when you use themeridianhq.com, app.themeridianhq.com, and any associated Meridian-branded subdomains, including Prime OS and the Meridian Collective.
1. Personal Information We Collect
When you visit the Website, we automatically collect certain information about your device, including your web browser type, IP address, time zone, and cookies installed on your device. We call this "Device Information." We collect Device Information using cookies, log files, and web beacons, tags, and pixels. We also collect information you provide directly ("Provided Information") when you complete a contact or inquiry form, book a call or consultation, register for a Meridian Collective or Prime OS account, complete the Meridian Diagnostic or any assessment, place an order or subscribe to Prime OS, or sign up for email communications. Provided Information may include: name, email address, phone number, billing address, payment information, business information, and diagnostic or assessment responses.
2. How We Use Your Personal Information
We use Provided Information to provide and fulfill services, process payments, and deliver products and content; onboard and support members in the Meridian Collective and Prime OS; communicate with you about your account, purchases, and platform updates; screen for potential risk or fraud; send marketing communications where you have opted in; and deliver personalized content and recommendations based on your diagnostic results and platform activity. We use Device Information to screen for risk and fraud, generate analytics, assess marketing effectiveness, and track affiliate referrals. You can disable cookies in your browser, though some Website features may not function properly.
3. How We Share Your Personal Information
We share your Personal Information with third parties as necessary to operate the Website and deliver our services, including: payment processors (e.g., Stripe); email management providers (e.g., GoHighLevel); security and fraud prevention providers; advertising and marketing platforms; analytics providers (e.g., Google Analytics); CRM and member management systems; cloud infrastructure providers (e.g., Supabase, Vercel, Cloudflare); and community platforms (e.g., Skool). We may also share your information to comply with applicable laws or respond to lawful requests. We do not sell your Personal Information to third parties.
4. How We Store Your Data
We process and store your data using third-party providers including Supabase (database and authentication), Vercel (hosting and deployment), Cloudflare (CDN, media storage, and security), GoHighLevel (CRM, email, and automation), Stripe (payment processing), and Skool (community platform). We use commercially reasonable security measures to protect your Personal Information. No internet-based system is 100% secure, and you submit your information at your own risk.
5. No Processing of Children's Data
The Website is not intended for use by anyone under the age of 18. We do not knowingly collect or process personal data from individuals under 18. If we become aware of such data, we will delete it promptly. Contact legal@themeridianhq.com if you believe we have inadvertently collected information from a minor.
6. Email Marketing
If you create an account, make a purchase, download a free resource, or otherwise opt in, you agree to receive email communications from Meridian HQ, LLC — including newsletters, community updates, product announcements, and onboarding sequences. You may unsubscribe from marketing emails at any time via the unsubscribe link in any email or by contacting us.
7. Behavioral Advertising
We may use your Personal Information to deliver targeted advertisements or marketing communications. You can opt out of targeted advertising through Meta, Google, Bing/Microsoft, and TikTok. You may also opt out via the Digital Advertising Alliance at optout.aboutads.info.
8. Your Data Protection Rights
Depending on your jurisdiction, you may have the right to: access your personal data; request correction of inaccurate data; request deletion of your data; restrict how we use your data; request data portability; or object to our processing. EU/EEA Residents: We process your data to fulfill contracts, pursue legitimate business interests, or based on your consent. California Residents: Under CCPA/CPRA, you may have rights to know, delete, correct, and opt out of the sale or sharing of your personal information. To exercise any of these rights, contact legal@themeridianhq.com.
9. Third-Party Websites
This Privacy Policy applies only to the Website. We are not responsible for the data practices of any third-party sites we link to. Review the privacy policies of any third-party sites you visit.
10. AI-Generated Content & Data Use
Prime OS and other Meridian features utilize AI technologies, including BYOK integrations with Anthropic (Claude), OpenAI (GPT-4), and Google (Gemini). When you use AI-powered features, your inputs may be processed by the applicable AI provider under their own privacy policies. Meridian HQ, LLC does not sell your AI interaction data to third parties.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date reflects the most recent revision. Continued use of the Website after changes are posted constitutes acceptance of the revised Policy.
12. Contact Us
Meridian HQ, LLC — Email: legal@themeridianhq.com | Website: themeridianhq.com | Mailing Address: [Business Mailing Address] | Phone: [Business Phone Number]